Brian Engle and his team at Glenview School District 34 in Illinois have put a tremendous effort into building and maintaining a technology department that is highly focused on providing students and staff with the tools they need to succeed. An impressive task considering their district manages over 6,000 iPads & MacBooks for students and staff.
We break down what AppleCare+ is, how it works, and how it's priced for bulk K-12 device purchases.
In the first episode of TechUnwreck Podcast, we sit down with Mark Carrara, the Tech Director of Amy Biehl High School in Albuquerque, New Mexico, to talk about process of setting up a technology fund for his school.
What device is best for K-12 students to use in a 1:1 program? Chromebook? iPad? Windows device? This post examines the pros & cons of each model on several criteria.
We have made an update to our normal lifetime warranty repair. While most of our repairs continue to be covered by this lifetime guarantee, motherboard repairs will now have a 180 day warranty.
The first 18 months of the COVID pandemic had a profound impact on the TechUnwreck business in both positive and negative ways.
Most of our Chromebook hardware repairs take 7-10 days. The one exception are motherboard repairs. These generally take 10-20 days to fix because of the extensive work and expertise required.
We have to invest time and shipping expenses for every device we examine. We do not have a diagnostic fee, but we are now charging a processing fee of $10 for any device that has not include a proper customer diagnostic sheet or does not need a repair.
We ask you to fill out a 5-second diagnostic slip for each device you send in. This slip lists the most common repairs we do (with an option for "other"). Check the one that applies to your device and place it in the protective foam sleeve with the device.
We've standardized most of our prices after several years of ad hoc Chromebook repair pricing. This was due to the huge variety in repairs, Chromebook models, and the constant influx of new devices. This new pricing is competitive and much simpler.
For schools doing in-house repairs, ordering Chromebook parts can be a challenge. You can order from manufacturers, 3rd party wholesalers, eBay, or overseas. This article examines some of the advantages & disadvantages of each option.
A lot of schools still purchase insurance for student Chromebooks. This is a mistake. It is much more cost effective and, often, easier & faster to skip the insurance and just repair devices as they break.
No one would sell insurance if it was a good deal. With car or health insurance an individual may "win" but when buying insurance for a fleet of devices (like Chromebooks or iPads), it's a guaranteed loss for the school (or business) that purchases it.
Jet City Device Repair (founded in 2008) has been fixing devices for schools & businesses since 2013. Now introduction the new brand for that nationwide, mail-in repair solution: TechUnwreck.