Yes & no. It depends on the motherboard and it depends what's wrong with it. We have about a 70% success rate on mainboard repairs, however, the process takes a lot longer than our other repairs for several reasons:
- The diagnostic takes longer. We usually start by checking the battery, charge ports, and a few other things. This takes time.
- The repair takes longer. The actual repair process also takes longer. We have to first find the part of the motherboard that's damaged and then due the necessary soldering.
- The equipment is expensive. This means we have a limited number of workstations where the work can be done.
- Few technicians can do this. The level of expertise needed to do this work means we just have fewer people that can do this work.
- The sheer number of motherboard repairs. On average, about 20% of all the devices we are sent fall into this category. Combined with the previous 4 challenges, it simply means that mainboards take longer to repair.
The current timeline for a motherboard repair from the time we receive it until it's fixed and mailed out is about 3-4 weeks.